Terms & Conditions

  • Repair Time and Delivery

AS-IT CARE will make reasonable efforts to deliver repaired equipment within the estimated time of delivery, but does not guarantee that a repair will be completed within a specific period of time as subject to component availability. AS-IT CARE shall not be liable for any failures or delay in service due to any cause beyond its control. AS-IT CARE reserves the right to refrain from providing the repairs or services ordered and instead refund customer’s payment at its sole discretion.

  • Manufacturer Warranties

You recognize that AS-IT CARE is an independent, third party repair company not affiliated with any original manufacturer or insurance company and that having your device repaired or worked on by AS-IT CARE may void any manufacturer warranty or ability to utilize insurance providers. AS-IT CARE is not responsible for any warranty that is considered void after repair services by AS-IT CARE have been rendered.

  • Replacement Parts

You recognize that AS-IT CARE is an independent, third party repair company not affiliated with any original manufacturer. Like any repair provider outside the original manufacturer, AS-IT CARE does not always have access to original equipment manufacturer (OEM) parts. You recognize that after any service is performed, the damaged parts that are replaced during service become property of AS-IT CARE. Upon payment for any repair or service, you forfeit any claim on the damaged parts that were replaced during the repair or their value.

  • Responsibility to Pick Up Devices

Due to space limitations, AS-IT CARE requests that you pick up your equipment promptly. If equipment is left with AS-IT CARE and is not picked up within 30 days after being notified by AS-IT CARE that your product has been serviced, AS-IT CARE will consider your equipment abandoned and may dispose of your equipment in accordance with applicable law. You agree to hold AS-IT CARE harmless for any damage or claim for the abandoned property (as stated in the signed work order every customer receives before the repair process is initiated), which we may discard or recycle at our sole discretion 30 days from customer being notified that your product has been serviced.

  • Software

If service involves transferring information or installing software, customer represents that customer has the legal right to copy the information and agree to the terms of the software license, and customer authorizes AS-IT CARE to transfer the information and accept such terms on your behalf in performing the service at your instruction. You acknowledge and agree that You are solely responsible for all Content that You make available through the Device.  Accordingly, You represent and warrant that:

(i) You either are the sole and exclusive owner of all Content that You make available through the Device or You have all rights, licenses, or permissions, consents, and releases that are necessary to grant to [] the rights in such Content, as contemplated under this Agreement.

(ii) neither the Content nor Your posting, uploading, publication, submission, or transmittal of the Content or []’s use of the Content (or any portion thereof) on, through, or by means of the Device or otherwise will infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation

  • Payment for Service.

Payment in full for repairs and services must be rendered before or after the service of the device. A non-refundable repair deposit may be required for parts that require a special order to be placed.

  • Data Backup

You understand that during a virus repair or removal AS-IT CARE uses a multitude of software tools to remove any malware present in the device. You understand that due to the nature of many viruses (which infect not only the Operating System, but also user files) AS-IT CARE can not guarantee that 100% of your files will remain intact. There exists the possibility of having to delete documents, music, pictures, applications, and any other data that have become infected. You understand that AS-IT CARE will not back up any user created file..

You understand that AS-IT CARE can not install a different operating system than what is provided by the device’s manufacturer, or provided by the Customer. Customer represents that customer has the legal right to use the operating system, and has agreed to the terms of the software license.

  • Collection and Use of Personal Information

Information such as name and email address is collected for internal record keeping, service updates, requesting feedback, and provide you product information, promotional information, and updates to AS-IT CARE’s Terms of Service and Privacy Policy.

  • Accessing Data on Customer Devices

As part of our required diagnostic testing, certain applications containing customer data may need to be accessed to thoroughly test the device’s functionality. This process is essential to ensuring we have done our due diligence in repairing your device to the best of our ability. This information is never intentionally exposed in any way and will not be mishandled or sold to third party companies for any purpose AS-IT CARE will never transfer or copy data on a customer’s device to any other equipment without customers express consent or unless the operation is required to complete the services requested by the customer.

  • Data Backup and Recovery Services

In the event of a repair, or any similar circumstances,  that requires a device be restored to original settings AS-IT CARE will backup data to the best of our ability. If data becomes lost or corrupted during the repair process, though not responsible for the loss of data, AS-IT CARE employees will direct affected customers to a reputable data recovery company.

  • Data Loss

Customer agrees that prior to AS-IT CARE servicing of any customer equipment, it is customer’s responsibility to: (1) backup all data, software, information, or other files stored on customer’s device AS-IT CARE shall not be liable under any circumstances for any loss, disclosure, alteration, or corruption of any data.

When the repair process has begun after the signing of the work order associated with repair, the customer has consented to this policy and all its attributes.

  • The Use of this Website is Subject to the Following Terms of Service:

AS-IT CARE offers this website www.asitcare.in, including all information, software, products, and services available from this website or offered as part of or in conjunction with this website, to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated on this website.

Your continued use of the website constitutes your agreement to all such terms, conditions, and notices, and any changes to this Terms of Service made by AS-IT CARE.

The term ”AS-IT CARE” or “us”, “we”, or “our” refers to the owner of this website. The term “you” refers to the user or viewer of this website.

Use the website at your own risk. This website is provided to you “as is” without warranty of any kind either express or implied. Neither AS-IT CARE nor its employees, agents, third-party information providers, merchants, licensors, or the like warrant that the website or its operation will be accurate, reliable, uninterrupted, or error-free. No agent or representative has the authority to create any warranty regarding the website on behalf of AS-IT CARE. AS-IT CARE reserves the right to change or discontinue at any time any aspect or feature of the website.

  • Limitation of Liability

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Indentification

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of this Terms of Service.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages,  be a criminal offense, or both.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the linked website(s). We have no responsibility for the content of the linked website(s).

  • Copyright

Except for material in the public domain under Indian copyright law, all material contained on the website (including all software, HTML code, Java applets, Active X controls and other code) is protected by Indian and foreign copyright laws. Except as otherwise expressly provided in this Terms of Service, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the website without the prior consent of AS-IT CARE.

None of the material contained on the website may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold, or redistributed without the prior written consent of AS-IT CARE. Violation of this provision may result in severe civil and criminal penalties.

  • Changes to Terms of Service

AS-IT CARE reserves the right, at any time, to modify the terms this Terms of Service, by making those modifications available on this website or by providing notice to you.  Any modification will be effective immediately upon posting on this website or other such notice.  You are deemed to have agreed to such modification through your continued use of the products or services.

  • Waiver and Severability

AS-IT CARE’s failure to enforce a provision is not a waiver of its right to do so later.  If a provision is found unenforceable, the invalidity of such provision shall not affect the remaining provisions of these Terms of Service, and all provisions not affected will remain in full effect to the fullest extent possible consistent with the intent of the parties.

Warranty Policy

What is AS-IT CARE’s warranty?

  • Under of the repair division of AS-IT CARE if a device undergoes a repair. It covers a warranty of 3 months if the repair is limited to Laptop Screen & Motherboard only. For rest other repairs or workmanship we provide a warranty of 30 days.

What is AS-IT CARE’s Warranty Liability?

  • We offer the warranty only in conditions as in accordance with our terms and conditions. In no condition ‘AS-IT CARE’ is responsible to carry a warranty liability on the device that undergoes any type of physical damage, water damage or damage occurred due to any mishandling whose service was rendered under AS-IT CARE.

Is the fee waived if phone carries a manufacturer’s warranty?

  • AS-IT CARE is a third party repair service provider which does not comply with device’s manufacturer warranty.

Does the original manufacturer warranty void, post repair with AS-IT CARE?

  • AS-IT CARE is an independent third party service provider. If your device is under manufacturer warranty then getting it serviced at AS-IT CARE may void the manufacturer’s warranty.

Cancellation & Refund

Can I cancel my order after creating the booking or order?

Yes, you can. You have the freedom to cancel the order till the time the device is physically picked up.

For cash on delivery orders – at the time of pickup you pay a non refundable amount of Rs.350. So if you change your mind later you can still cancel the repair but this amount would not be refunded.

For orders with online payment – If you cancel the order before the pickup the complete amount gets refunded within 3-5 working days. However, if you cancel your order after the phone has been picked we deduct a service charge of Rs.350 and the balance is refunded within 3-5 working days.

To cancel your order after booking please contact us at +91 9955142239 or Email: support@asitcare.in

Referral Policy

1. Refer a Friend

Only registered users can use AS-IT CARE coupon from their individual account. Guest users will not be able to avail this facility.

You receive AS-IT CARE coupon worth ₹350 that would be credited to your account once your referred order (with a minimum bill value of ₹2500) is successfully completed/ delivered.

AS-IT CARE coupon can only be used on www.asitcare.in. Coupon will not be valid for any other website.

You cannot use a referral code of any other user. Referral codes are unique and can be used only with individual’s account.

Coupon code can be used once, You can not use same coupon code again for any other order.

2. Referral Link

Register your account on http://woocommerce-530866-1691614.cloudwaysapps.com/my-account/

Referral link is available in each individual account.

Copy and share the referral link to your friend/colleague to place an order.

Once the order will get completed/ delivered, you will receive a coupon of 350INR in your account.

3. AS-IT CARE reserves the right to withdraw/cancel AS-IT CARE Referral coupon anytime from a user’s account in case of fraud. Fraud shall be defined as:

Forgery of documents
Referring oneself
Referring a non-existent person
Running ads on any paid network (E.g. Google adwords) to earn through referral code.

4. AS-IT CARE reserves the right to delete all referral codes posted to the AS-IT CARE, Twitter, Facebook, or Instagram pages.