Frequently asked questions

Most frequent questions and answers

I spilled liquid on my Laptop. Is it possible to repair the damage?

It depends on how much liquid was spilled, we can repair the device depends on the affected damage with water. If the Laptop can turn on, but the keyboard or any other functions don’t work then the damage may be limited to those components and they can be replaced.

Why does my Laptop shut itself down or restart all the time?

Sometimes this is an indication of overheating or it also may be a faulty hardware component, such as a power supply, memory module motherboard or Graphics card. If the system feels hot you can try to clean out the fans. We’re here to help if cleaning it up isn’t enough.

I accidentally dropped or otherwise damaged my Laptop. Now it’s having problems. Can it be repaired?

It may be possible be to repair, but we will have to diagnose for the problems caused. Don’t use your Laptop if it’s damaged as that may make the damage worse

When I’m working on my laptop gets a blue screen or shuts down. What’s wrong with it

Often times this is a sign of a bad hard drive or memory module. You may also have some software conflicts, contact us we troubleshoot the exact cause and we can help.

I noticed my CD/DVD drive does not read discs anymore or won’t eject. Do I need a new drive?

The answer is most likely yes.

Do you repair Apple (Mac) computers and laptops with the screen, keyboard, hard disk, memory and other problems?

Yes, we are able to repair Apple Mac computers and laptops. Usually, our prices are much more affordable than Apple.

Do you work with open source operating systems such as Linux?

Absolutely! We work with many Linux distributions, including Ubuntu, Zorine, Red Hat, and we also work with FreeBSD

Is it safe to click on links in e-mails or instant messages?

Unless you are sure about the sender, 100% verify you know the source of the message, it is not safe. There are many scams, spams, and viruses ever increasingly finding their way into computers around the world. Be very careful with social networking, file sharing, and other questionable websites

How can I keep my data safe?

Always back up! If you don’t have an external drive, get one. Keep multiple backups in separate locations if possible. For Documents and Photos, you can take cloud backup free plans advantage.

I have data that is lost. Can Vintech Computer recover my data?

In most cases, we can. we have a Certified B2B Network to fulfill all data recovery needs

My laptop’s screen is broken. Can you fix it? How long will it take?

We can repair broken laptop screens within one day. It is generally worth repairing unless the system is more than four years old

Can you repair or replace laptop keyboards?

In most cases yes. we have all Laptop model inventory to replace Please call us at 9955142239 for a free estimate.

My computer is running slow. Is it infected with viruses and/or spyware?

In most cases, yes. This can also happen if your system is overheating or you have a lot of Junk (unnecessary) programs running at once. or you may need RAM upgradations to meet your usage requirements. Please call us at 9032330077 so we may help you assess the situation.

Do you repair printers?

Yes we repair all Major Brands Like Hp, Canon, Epson, and Samsung.

What is online remote computer support solution?

Online computer support, also known as, “remote” or “virtual” computer support is the solution over the internet. The technician can view your screen and help to solve software and general errors safely from a remote location.

How long will my repair take?

e repair most faults within 1 day; we also offer an instant priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We can understand the difficult being without your computer can be and we will always try to get it fix for you as quickly as possible.

Is your work guaranteed?

We will always work to meet the customer needs with you to make sure all our customers satisfied with our work. If you ever have a question or any query over a service, our customer support team is ready to make sure you are happy with your service

Is there a warranty on onsite computer repair service calls?

AS-IT CARE have a 30-day labour warranty on onsite computer repair service calls and a 15-day warranty for on-site computer hardware repairs. Manufacturer warranties from respective service centres only. <br> If hardware problems occur later within the Manufacturer’s warranty period it is the responsibility of the customer to contact the hardware vendor for a replacement.

Is my data safe?

We will always take measures to care in looking after your data. We will discuss backing up your data with you prior to undertaking any installations and setups and if the data isn’t backed up we can offer analternate solution or some advice. We always recommend if possible you take a backup before handover to any service provider

ow will I come to know that my Computer, Laptop is in Safe hand / Correct Person? How do I know you are a reputable company? I hear so much about cheating the customers and do scams.

Our firm is a registered firm with the govt.we have a professional repair certification from CompTIA A+, Microsoft, Intel, and IC3. we are the top-rated service provider in the city, you can check our online reviews @ Google, Justdial, UrbanClap and other online platforms.
We are in a business from last 10 years, we also have proper computerized system to track your records (which will notify you with email during scheduling and at the time of closing with every detail for e.g. charges, type of call, customer name, address, model no, and service No.

How qualified are your technicians?

Our technicians having a minimum of 3 years computer repair &amp; support experience and carry a variety of industry certifications from CompTIA, Microsoft, and Cisco.

How much do you charge for computer repairs?

We will always offer you a fixed and slab price for the repair, In the event we need to diagnose the fault first we charge Rs.250/- labour which is adjustable in total bill. We don’t charge any surprise estimations; we want you to know exactly what your repair will cost before complete the work.

Does your company offer free onsite estimations for businesses

AS-IT CARE offer free onsite assessments for businesses in most cases? Please speak with a AS-IT CARE team member if you are requesting free onsite estimation for your business.

Is my computer going to be sent somewhere for repair?

No not, we undertake all repairs here in our workshop only.

I’ve got a question that’s not answered here?

If you call us on 9955142239 we will do our best to help.

Is my computer going to be sent somewhere for repair?

No not, we undertake all repairs here in our workshop only.